System Health

Our system health is a real-time view of the performance of Sprout. Bookmark this page and check back if you experience any interruptions.

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TikTok Issue
Monitoring - Tiktok is currently experiencing difficulties that affect Sprout’s features.

As a result of these issues, you may experience:
- TikTok post failures
- Issues when connecting or reauthorizing a TikTok profile
- Delays in TikTok data

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Jan 25, 2026 - 13:37 CST
Sprout Social Web Application Degraded Performance
Sprout Social API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Availability ?
Fetching
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

Unresolved incident: TikTok Issue.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
AWS Email Delivery Issues
Resolved - The issue with AWS and OTP email delivery appears to be resolved. Please subscribe to receive status updates
Jan 22, 17:04 CST
Investigating - Sprout is currently experiencing issues with AWS affecting OTP (one time passcode) emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Jan 22, 14:55 CST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
X Issues
Resolved - At about 2:24 PM CT issue resolved itself.
Jan 16, 15:19 CST
Update - We are continuing to monitor for any further issues.
Jan 16, 15:11 CST
Monitoring - On January 16, X posts began failing at 9:57 AM CT. We are monitoring the situation and apologize for the inconvenience.

This issue also impacts our data ingestion pipeline, users may experience delays in getting their content into Sprout from the network.

Update as in 11:35 AM CT
Largely improved, but still some degraded performance.
Jan 16, 11:36 CST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

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