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Data Ingestion Issue

Incident Report for Sprout Social

Resolved

The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.
Posted May 09, 2026 - 10:32 CDT

Investigating

Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion.

As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout:
- Reports
- Listening topics
- Smart Inbox/ Reviews
- Published posts in the Publishing Calendar

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Posted May 08, 2026 - 11:48 CDT
This incident affected: Sprout Social Web Application.
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