System Health

Our system health is a real-time view of the performance of Sprout. Bookmark this page and check back if you experience any interruptions.

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All Systems Operational

Sprout Social Web Application ? Operational
Sprout Social API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
X/ Twitter Outage
Resolved - This incident has been resolved.
May 9, 16:33 CDT
Monitoring - X's service is operational and we are monitoring the results.
May 9, 14:59 CDT
Investigating - Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features.

As a result of these issues, you may experience:

- Issues creating or editing Listening topics that include X as a source.
- Issues loading X conversations in the Smart Inbox.
- X data missing in Reports.

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
May 9, 13:43 CDT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Issues Associating Follow-up Messages to Cases
Resolved - This incident has been resolved.
May 5, 09:46 CDT
Identified - On April 26th and 27th, Sprout experienced an issue associating incoming messages with existing cases. As a result, a large number of follow-up messages were not associated with cases. This issue has since been resolved and our engineers are currently working on associating any dropped messages received during this period with the correct cases.

Please subscribe to receive additional updates. We apologize for the inconvenience.
Apr 28, 13:57 CDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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