System Health

Our system health is a real-time view of the performance of Sprout. Bookmark this page and check back if you experience any interruptions.

LinkedIn Publishing Issue

Investigating - LinkedIn is experiencing difficulties impacting some posts published from Sprout.

These posts do not appear on LinkedIn after their publishing attempt. Additionally, no failed post notification is received, and the post is no longer displayed in Sprout.

LinkedIn is investigating the issue and we are continuing to monitor the situation. We apologize for any inconvenience caused.

Please subscribe to receive status updates.
May 25, 2023 - 10:02 CDT

Sprout Social Web Application Operational

Sprout Social API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Application Availability

Fetching

API Availability

Fetching

Past Incidents

May 31, 2023

LinkedIn Delayed Messages Issue

Resolved - The issues with LinkedIn appear to be resolved. Please subscribe to receive status updates.
May 31, 11:46 CDT

Update - As a result of LinkedIn's ongoing difficulties, users may also experience issues connecting and reconnecting LinkedIn profiles to Sprout.

We are continuing to monitor the situation and apologize for any inconvenience. Please subscribe to receive status updates.
May 30, 16:03 CDT

Update - The LinkedIn Share Publishing (Non-Video Posts) incident that commenced on 5/25 was resolved at 10:30 am CST on 5/29.

If you receive a “Posting Issue” or “LinkedIn Company Account Issue”, please retry sending the post.

We are continuing to monitor the situation and apologize for any inconvenience. Please subscribe to receive status updates.
May 29, 13:15 CDT

Monitoring - We are continuing to monitor the issue and will provide updates as they become available. Thank you for your patience!
May 26, 17:03 CDT

Investigating - LinkedIn is currently experiencing difficulties which are causing delays in Sprout’s Publishing, Reporting, and Smart Inbox features. These issues began on Thursday, May 25th at 8 PM CDT.

You may experience delays with:
- Comments and mentions appearing in Smart Inbox
- Metrics in Reporting
- Publishing of messages.

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
May 26, 07:19 CDT

May 30, 2023

May 29, 2023

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

May 25, 2023

LinkedIn Comments Delayed

Resolved - The issue with delayed LinkedIn messages appears to be resolved. Please subscribe to receive status updates.
May 25, 18:05 CDT

Investigating - We are currently investigating an issue regarding the collection of LinkedIn messages in the Smart Inbox. As a result, some comments on older LinkedIn posts may be delayed in pulling into the Inbox. Please subscribe to receive additional updates. We apologize for the inconvenience.
May 25, 13:47 CDT

May 24, 2023

No incidents reported.

May 23, 2023

Sprout Social Outage

Resolved - This incident has been resolved.
May 23, 18:42 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 16:49 CDT

Identified - The issue has been identified and a fix is being implemented.
May 23, 16:29 CDT

Investigating - Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. We apologize for any inconvenience. Please subscribe to receive status updates.
May 23, 16:20 CDT

May 22, 2023

Missing Twitter Post Metrics

Resolved - The issues with Twitter affecting post metrics appear to be resolved. Please subscribe to receive status updates.
May 22, 12:19 CDT

Update - Twitter metrics have begun returning but are not fully restored yet. We are still monitoring the situation and apologize for any inconvenience. Please subscribe to receive additional updates.
May 19, 11:49 CDT

Monitoring - Twitter is currently experiencing difficulties that affect post metrics since May 12, 2023. This includes Engagements and Impressions. This affects both profile-level reports (such as the Twitter Profiles Report) and post-level reports (Post Performance Report). We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive additional updates.
May 18, 13:22 CDT

Update - We are continuing to investigate this issue.
May 17, 12:02 CDT

Investigating - Sprout has been experiencing issues pulling in Twitter post metrics since May 12, 2023. This includes Engagements and Impressions. This affects both profile-level reports (such as the Twitter Profiles Report) and post-level reports (Post Performance Report).

Our engineers are actively investigating the root cause of the problem and are working to resolve it as soon as possible. Please subscribe to receive additional updates. We apologize for the inconvenience.
May 17, 12:01 CDT

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

May 18, 2023

May 17, 2023

System Health

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