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Replies to Nested Facebook Comments Not Appearing in the Conversation View
Incident Report for Sprout Social
Resolved
This incident has been resolved.
Posted Dec 19, 2024 - 16:12 CST
Identified
Due to a Facebook issue, when replying to nested Facebook comments in Sprout, the reply appears in the Smart Inbox but not in the conversation view.

Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.
Posted Oct 02, 2024 - 14:25 CDT
This incident affected: Sprout Social Web Application.