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TikTok Issues

Incident Report for Sprout Social

Resolved

This incident has been resolved.
Posted Jan 19, 2025 - 16:25 CST

Update

We are continuing to investigate this issue.
Posted Jan 19, 2025 - 13:07 CST

Investigating

We are experiencing some issues publishing and performing message actions via the API for accounts based in the U.S. related to the TikTok ban.

We have escalated these issues to TikTok and are actively monitoring the situation. TikTok has announced they are returning and that customers should expect only temporary service instability.
Posted Jan 19, 2025 - 12:57 CST
This incident affected: Sprout Social Web Application and Sprout Social API.
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